Support

Help Center

Guides for territories, owner lookup, billing, and field workflow on Ziplytica.

Install in 30 seconds

Put Ziplytica on your home screen

  1. Open ziplytica.com in Chrome or Edge.
  2. Sign in to your workspace.
  3. Use the install icon in the address bar or browser menu → Install app.

Product demos

Watch building permits and Firston Sight from claim to mail

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Firston Sight Walkthrough

Six steps with screenshots and a downloadable PDF

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Contact Support

Get help from our support team

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Popular Articles

Product demos

Try the interactive Firston Sight and building permits demos on sample data.

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walkthrough
Open guide

Firston Sight Walkthrough

Command Center to Add, Claim, My Leads, and mail — screenshots plus a PDF

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walkthrough
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Setting Up Your Account

Create your account and preview the ZIP you work

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setup

Understanding Your Dashboard

Command Center, Leads, and My Leads at a glance

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First Lead Management

Claim a lead, find the owner, and send mail

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management

Building permits

How to work permit activity in your territories

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permits

Browse by Category

Getting Started

5 articles

Learn the basics and get up and running quickly

Features

4 articles

Detailed guides for all Ziplytica features

Team Management

3 articles

Guide for managers and team leaders

Billing & Subscription

3 articles

Manage your subscription and billing

Troubleshooting

3 articles

Solve common issues and problems

Recently Updated

Setting Up Your Account

Create your account and preview the ZIP you work

Updated Oct 5, 2026

Understanding Your Dashboard

Command Center, Leads, and My Leads at a glance

Updated Oct 5, 2026

First Lead Management

Claim a lead, find the owner, and send mail

Updated Oct 5, 2026

Inviting Team Members

Add agents to your firm

Updated Oct 5, 2026

Credit Distribution

How credits work across your team

Updated Oct 5, 2026

Team Analytics

See how each agent is working the queue

Updated Oct 5, 2026

Understanding Your Plan

Shared, Premier, and Exclusive

Updated Oct 5, 2026

Upgrading Your Plan

Add ZIPs, Firston Sight, or credits

Updated Oct 5, 2026

Still need help?

Our support team is here to help you with any questions or issues.

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